We collect only the information necessary to provide our services:
Your information is used solely to: process payments, deliver eSIM products, provide customer support, and send order-related communications. We do not sell or rent your personal data to third parties.
All payments are processed by Stripe, Inc. Your payment card details are transmitted directly to Stripe and are subject to Stripe's own privacy policy. We never see or store your complete card number.
To fulfill orders, we share necessary order information (such as the product purchased) with our upstream eSIM network partners. We share your email with our email delivery provider solely to send your eSIM. These partners are bound to use the data only to provide the service.
We retain order records for as long as necessary to provide support, comply with legal obligations, and resolve disputes. You may request deletion of your personal data by contacting us.
Our website uses minimal cookies necessary for functionality. We do not use invasive tracking or advertising cookies.
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at support@ydg.ink.
We use industry-standard measures, including encrypted connections (HTTPS) and trusted payment infrastructure, to protect your data. However, no method of transmission over the internet is 100% secure.
For privacy-related questions, contact us at support@ydg.ink. We typically respond within 24 hours.
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